Please note that there are separate Privacy Policies for each of our digital courses.
We understand that the privacy and security of your personal information is an important issue and we are committed to protecting it. We aim to be completely transparent on how we collect, process and store your personal information. Here we explain how personal information is collected when you access the Wellmind Media website, how that information is used, and how you can control/delete that information.
‘Personal information’, is any information that can be used to directly contact or identify an individual, such as full name or email address, as well as any information that is combined directly with such information.
We will treat your personal information and data in accordance with the EU General Data Protection Regulation, the Data Protection Act 2018 and other applicable data protection laws. When we collect or use your data, Wellmind Media is the “data controller”, which means we decide how and why your data is processed.
1. How we obtain your personal information
You provide us information about yourself in various ways when you access the website. For example, you provide us with information such as your name and email address, when you make use of our contact form. We also collect personal information when you communicate directly with us by email or phone.
2. What personal information we collect
a. Contact data, including your email address, postal address, and phone number.
b. Technical data such as your IP address or web browser type.
c. Data about your use of our website and our emails.
d. Enquiry data when you make contact with us.
3. Sharing your personal information
We will not make any personal information available to any other party.
4. How we use your personal information
Wellmind Media processes your personal data for the following purposes:
to communicate relevant information to existing or potential business customers about our digital courses;
to communicate in response to enquiries;
maintaining the performance and security of the website;
to record data and use Google analytics tools to help analyse how visitors use the website;
to analyse trends and profiles in order to better understand our performance, improve the website and better meet the needs of our visitors;
A cookie is a small text file that is stored temporarily in your computer when you visit the website. Our use of Google analytics to analyse user behaviour and improve our service requires their cookies. Apart from these we only use strictly essential secure 'session' cookies to enable the necessary functioning of the website and identification of users. A session cookie expires when you close your browser. The cookies do not contain any personally identifiable data.
6. Our legal basis for collecting and using your personal information
The law allows us to collect and use personal information if it is reasonably necessary to achieve our or others’ legitimate interests (as long as to do so it is fair, balanced and does not unduly impact on your rights). In general, our legitimate interest is the promotion and marketing of our digital courses to clients and prospective clients.
7. How long we keep your information
We only keep your personal information as long as necessary to fulfil the purposes we hold it for, including satisfying any legal, accounting or reporting requirements. Usually this will be for a specified amount of time in accordance with our internal retention policy. At any time, you can cancel your participation with the website, and have us delete the personal information that we hold.
8. Communicating with you
We may use your email contact details to provide you with information about our courses, which we consider may be of interest to you. You can opt out of receiving these emails from us at any time by clicking the “unsubscribe” link at the bottom of our emails.
We implement strict security measures to protect against the loss, misuse and alteration of your personal information. No other parties have access to or control over our IT platform on Amazon Web Services that runs the website.
The website is protected by HTTPS, meaning that any personal information that you transfer to us via our website is encrypted and stored as securely as possible.
We make sure that your personal information is only accessible by trained staff. Access to sensitive personal information is restricted to only those individuals that need this data in order to carry out their functions.
We regularly review all internal security and privacy policies to ensure that all personal information within, or passing through the company, is handled in accordance with GDPR regulations.
10. Your rights
Right of access - You have the right to know if your personal data is being held, what categories of data are held, and to receive a copy of all data about you. We may ask you for additional information to confirm your identity before disclosing personal information to you.
Right of rectification - You have the right to request that we correct inaccurate personal information concerning you. You can ask us to check if you are unsure.
Right of erasure - You may request we delete your personal information.
Right to restrict processing – You may ask for our use of your personal information to be restricted if there is disagreement about its accuracy or legitimate usage.
Right to object - You can ask us not to use your personal information for direct marketing purposes, or where we are using it on the basis of our legitimate interests or for research or statistical purposes. You may opt-out from email marketing by clicking the ‘unsubscribe’ link in our emails or contact us.
11. Changes to this policy
12. Contact details
If you have any queries relating to this policy, please contact us either by email at firstname.lastname@example.org or by writing to us at Be Mindful, Wellmind Media Ltd. 27 Palmeira Mansions, Church Road, Brighton, BN3 2FA, United Kingdom.
Tel. +44 (0)1273 325136
Wellmind Media is a company in England (No. 04542911).
Last updated June 2018